FAQs

In what stage is my order at?

Ilias Settas2022-01-17T17:39:03+03:00To check the status of your order, you can click on the link sent to each informative email from our company.

Is there a minimum order cost?

Ilias Settas2022-01-17T17:36:20+03:00Yes, the minimum cost of ordering through our online store is € 20.00.

Is there a printed product catalog?

Ilias Settas2022-01-17T17:31:03+03:00Our store does not have a printed catalog of products.

Is there a store where I can see the products up close?

Ilias Settas2022-03-01T16:05:35+03:00

• LAVRIO HEROES POLYTECHNIC 27 27 19500

If you wish to contact the store by phone please call 2292069323. For your access to the store, consult the maps in "Contact".

What are the opening hours of the store?

The opening hours of our store in Lavrio are as follows:

• Monday and Wednesday 10:00 - 14:00
• Tuesday, Thursday & Friday 10:00 - 13:30 & 17:30 - 20:30
• Saturday 09:30 - 14:30

What are the opening hours of the customer service department?

Ilias Settas2022-01-14T17:54:05+03:00The customer service department is at your disposal from Monday to Friday 09:00 - 16:00. You can also get in touch with us by filling out the contact form located in our online store. All e-mail are answered within 2 working days.

What are the ways to receive the order?

Ilias Settas2022-01-17T17:43:07+03:00The orders are sent by courier ACS or door to door, or if you wish you can pick up from our store in LAVRIO (Iroon Polytechniou 27 19500). The choice of collection method is made during the check out process in our online store.

Will I receive an email confirmation of the registration of my order?

Ilias Settas2022-01-18T12:22:01+03:00Upon completion of your order you will receive an automatic information email. The email you receive lists all the information you need to know according to the payment method you have chosen. If you do not receive the automated message, your order may not have been completed, it may be in the spam or you may have entered the wrong email.